Privacy Policy

Last updated: 22/09/2025

Your privacy is important to us. This Privacy Policy explains how dropbubbletea.si collects, uses, and protects your personal information.

1. Information We Collect

We collect the following data when you use our website:

  • Personal details (name, email, phone, billing and shipping address),

  • Payment details (processed securely by third-party providers, not stored by us),

  • Order history and customer service interactions,

  • Technical information (cookies, IP address, browser type, device).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders,

  • Communicate order confirmations and updates,

  • Improve our website and services,

  • Comply with legal obligations (e.g., invoicing).

3. Sharing of Data

  • We do not sell or rent your data.

  • Data may be shared with trusted third parties strictly for order fulfillment:

    • Payment processors (Stripe, banks),

    • Shipping couriers,

    • IT service providers (hosting, analytics).

  • All third parties comply with EU GDPR standards.

4. Cookies

  • Our website uses cookies to provide essential functionality and analytics.

  • You can manage cookies via your browser settings, but disabling them may affect site functionality.

5. Data Security

  • We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

  • Payment details are processed securely and never stored on our servers.

6. Data Retention

  • We retain order and billing information for as long as legally required (e.g., tax/accounting laws).

  • Marketing communications (if subscribed) can be opted out at any time.

7. Your Rights (GDPR)

As an EU customer, you have the right to:

  • Access, correct, or delete your personal data,

  • Restrict or object to processing,

  • Withdraw consent for marketing,

  • Request data portability.
    To exercise these rights, contact us at support@dropbubbletea.si.

8. Contact

For any privacy-related questions, please contact us:
Email: support@dropbubbletea.si
Company: dropbubbletea.si, Slovenia