Terms of Use

Last updated: 22/09/2025

Welcome to dropbubbletea.si. These Terms of Use govern your access to and use of our website and services. By placing an order or using this website, you agree to these Terms. Please read them carefully.

1. General

  • The website dropbubbletea.si is operated by DROP (hereinafter “we”, “us”, “our”).

  • Our products are intended for personal, non-commercial use only.

  • By using this website, you confirm that you are at least 18 years old or have the consent of a parent/guardian.

2. Products and Pricing

  • We offer DROP Bubble Tea Home Kit in three variants: Red Dragon, Tropical Blue, Smart Berries.

  • Each kit contains 6 servings and includes all necessary components.

  • The current retail price is €28.50 (VAT included).

  • Flat shipping cost: €5 (tracked delivery).

  • Prices and availability are subject to change without notice, but confirmed orders will not be affected.

3. Orders and Payments

  • Orders are placed via our website and confirmed by email.

  • Payment methods: Stripe, major credit/debit cards, and bank transfer (pre-payment).

  • Cash on delivery is not available.

  • All payments must be made in advance to process your order.

4. Shipping and Delivery

  • Shipping is charged at a flat rate of €5 per order (tracked).

  • Standard delivery time is 24–72 hours after dispatch, depending on courier and destination. Delivery times are indicative only and not guaranteed.

  • We are not responsible for delays caused by third-party couriers.

5. Returns and Refunds

  • Due to the nature of food products, returns are only accepted if products are damaged, defective, or incorrect upon arrival.

  • Customers must notify us within 7 days of receipt by contacting dropbubbletea.si.

  • Refunds or replacements will be processed after verification.

6. Intellectual Property

  • All content on this website, including product descriptions, photos, graphics, and trademarks, is owned by dropbubbletea.si and may not be used without prior written permission.

7. Liability

  • We make every effort to ensure product accuracy and safety. However, we are not liable for:

    • Misuse of the product,

    • Allergic reactions not disclosed by the customer,

    • Delays or failures beyond our control.

  • Our liability is limited to the value of the product purchased.

8. Governing Law

  • These Terms are governed by the laws of Slovenia.

  • Any disputes shall be subject to the exclusive jurisdiction of Slovenian courts.